We are fully committed to our passionate services to our customers to their utter satisfaction and we would like to be preferred insurance broker / service provider for them for all time to come. However, should there be an erroneous approach by any of our Executive, giving rise to a Grievance against the services rendered, we have framed “Grievance Redressal Mechanism” to ensure that complaints of our Customers are promptly addressed and resolved
The designated mail id is firstname.lastname@example.org & Contact Number is +91 22 2307 9591
We request that the complainant must disclose his / her identity by providing name, contact number / mail id / policy details with nature of compliant.
If the decision/ resolution provided by us is not acceptable, the complaint may be further escalated as per the process specified by Insurance Regulatory Development Authority of India (IRDA) in below mentioned link